VOLUME LXXXIV             05/25/2021

Success Stories

Expansive business management for hospitality

Hospitality manufacturer & distributor develops business management solution with Ninox and Nioxus

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SuperSource manufactures and distributes cleaning products and equipment for the hospitality industry in the Eastern United States. Led by their founder, Kevin Deely, they serve high profile clients including Michelin Star restaurants, hotels, country clubs, and private schools.

CHALLENGE

Too many platforms getting in the way of customer service

In order to manage such a widespread and multifaceted operation, SuperSource was in need of a fully-integrated, scalable, and customisable inventory, CRM, and accounting management solution to replace the multiple stand-alone solutions that were in place. These non-integrated platforms combined with Google Sheets made it difficult to serve their clients effectively. Jumping between different systems was time-consuming and inefficient. Kevin decided it was time to look for something that could provide an all-in-one solution for managing his business.

SOLUTION

A custom solution to meet every requirement

Kevin first looked at off the shelf packages, but none of them were able to successfully deliver an enterprise solution that met all of SuperSource’s requirements. Once he discovered Ninox and Nioxus, he knew he had found both a platform that could meet all of his requirements and a consulting and development consulting team that could deliver.

With the expertise of Nioxus, SuperSource received a comprehensive Ninox solution that handled task management, inventory, maintenance records, account management and CRM. Having this new system at each employee’s fingertips significantly decreases inefficient communication and operational confusion. Kevin predicts this will save approximately 30% of team resources.

Benefits

The Ninox and Nioxus combination resulted in a solution that delivers the complete picture of all of the inner workings of the business. This has saved SuperSource a lot of time, both in terms of the communication between individuals that are working in the field and how long it takes to access relevant data and reports.

This empowers SuperSource employees to make accurate and timely decisions that best serve their clients, while also allowing Kevin time to focus less on day-to-day tasks and more on business development and strategy. Phase 1 of this solution was rolled out in Q4 2020 and Phase 2 is currently being launched to enable an enhanced inventory and maintenance management operating procedure.

6

years in business

300%

resources saved

180

enterprise clients

The folks at Nioxus are high-calibre individuals who were able to tackle all of the issues that we had to resolve with our new solution.

Kevin Deely, Founder

This Week in the Learning Lab

Tune into our Learning Lab this week for an open Q&A on Thursday the 27th, 12pm EDT. Be sure to bring your questions!

Check Out Our Templates

Did you know that Nioxus has built over 150 templates which are available to all Standard, Deluxe and Premier Nioxus members?

Nioxus University YouTube Channel

Nioxus has created nearly 100 videos and over 200 hours of content teaching you how to use and optimize Ninox, as well as our supplementary products: CalendarPLUS, ReportsPLUS and DocumentsPLUS!

Top Technology Trends, Treasures and Triumphs

Internet Explorer Will Bite the Dust in 13 Months

Microsoft announced this week that it will be ending support for Internet Explorer on June 15, 2022. According to Kris Holt at Engadget, “The move won’t affect the Windows 10 Long-Term Servicing Channel, which is used for devices that stay the same over time, such as MRI machines and air traffic control systems. Nor will the retirement affect Server Internet Explorer 11 desktop applications or the MSHTML (Trident) engine.” No big surprise here but if your company or applications still uses Internet Explorer you’ll need to standardize on another browser. Microsoft, of course, will want you to use its Edge browser. Edge has a built-in Internet Explorer mode for websites that still need it. This will allow you to run older websites that don’t support modern browser tech. That won’t mean much to consumers, but it’s great for corporate users and their IT Departments as they are often stuck using aging web apps. Microsoft says that is will support Edge’s IE mode until at least the end of 2029. Google’s Chrome is still the market share leader.

AI Has Our Claws Covered

Some fun technology news… Nimble, an Israeli-based startup which recently raised $10 million in funding, has developed a machine that, with the use of 3D image processing and artificial intelligence, helps give manicures to users. Users can insert their hand into the side of the machine, which then identifies how the nails are structured through a scan. Through various algorithms, the machine can activate a robotic arm that is able to paint and dry nails on a single hand in just 10 minutes. This is great news for those hard-working programming hands (The Times of Israel).

Organization and Optimization

Nioxus' Very Own Line of Plus Products

ReportsPLUS

ReportsPLUS elevates Ninox’s reporting capability to an incredible level. Within one solution you can build dashboards or reports from your Ninox data. Reports and dashboards can then be embedded in Ninox to be easily viewed by your users. With the filters and drill down capability, the user can interact with the dashboard or report; slice and dice the data to investigate and gain valuable insights.

Visit ReportsPLUS page >

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DocumentsPLUS

To enhance Ninox’s filing capabilities we created DocumentsPLUS which connects Ninox to a powerful document management system. DocumentsPLUS brings you integration between these programs, so that you don’t have to leave your Ninox environment for your workflow. In the DocumentsPLUS back-end you can set up automated workflows, incorporating signature requests, integrated OCR and a Zonal OCR engine, or our newly introduced form fill feature, FormsPLUS, where documents can be transformed into digital forms to capture and organize data.

Visit DocumentsPLUS page >

CalendarPLUS

CalendarPLUS is a new, better calendar for Ninox. This calendar provides a host of useful features including the ability to send email reminders for events, categorization of events by Ninox choice and multiple-choice fields, easily viewing and managing deadlines, the ability to mark times and block scheduling for all events or specific event types, attaching files to events as well as many more fantastic features. Endless calendar configurations are possible since your Ninox fields determine what data is attached to events in the calendar.

Visit CalendarPLUS page >

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